Buyer feedback makes the Marketplace stronger.
We love hearing from buyers. Your feedback is important and helps to keep the Marketplace and our sellers on track—providing the safest and most trusted place to transact online.
Find the Best Sellers in our Marketplace Quickly.
Seller Rating System
Our platform maintains a five-star rating system that allows buyers to rate their experiences with specific sellers as they relate to customer service, seller fees, and shipping. On a scale of one-to-five, buyers provide feedback that is averaged to give one overall score for each seller.
- Did you receive your item in a timely manner?
- How reasonable were the Seller’s shipping charges?
- Did the Seller’s online listing accurately describe the item?
- How reasonable were the Seller’s fees? (fees other than shipping)
- Please rate the Seller’s customer service.
Buyers who complete a transaction will receive an email prompting them to rate their recent experience. The survey can also be accessed from a user’s My Proxibid profile page. Please note, comments submitted during the rating process will be shared with sellers but will not be posted to the website.
Proxibid’s badging system acts as a short-cut for buyers, helping identify sellers who offer low premiums, faster shipping, stellar customer support and more. Check out the legend below to learn more about each individual badge.